

What type of headset and adapter are you using?.Information we would ideally like to get would include:

If the above suggestions do not work for you, we would be grateful if you could gather as much information as possible and post in this forum thread: Press the Xbox button on the controller.Any other settings can result in issues with audio and chat. Confirm that your router NAT type is set to Open.Once the console powers off, reboot and your cache will be cleared.With the console is powered on, hold the power button for 10 seconds.This will clear your consoles cache and once completed may solve the issue. Performing a hard reset of your Xbox One console may also solve the issue. Scroll through the various Volume options to ensure that you have your chat options configured correctly. From the General section select Volume & Output. Press the Guide button, then from the side menu shown highlight the settings COG icon and scroll down to Settings then select it.Ensure the microphone is enabled and that your Headset Volumes and Chat Mixer are balanced correctly. Press the Guide button, then from the side menu shown highlight the settings COG icon and scroll down to Audio and select it.There are a few different areas in which this can be configured: Inspect your different sound settings throughout the Xbox One console.To do this please see the article linked below: Check that your controller is up to date.This can be tested when in a party with other users. Ensure that the microphone is working outside of the title.

#RAZER KRAKEN VOLUME RESET PASSWORD#
Note for the last two bullet points: These are part of the Privacy & online safety and potentially controlled by a parent/guardian, so please get permission if the controls are enabled and require a password to change them.Ĭheck Hardware - If you are not receiving any chat functionality at all, it may be worth checking that your hardware is up to date and working.

If you don't want to hear the audio from your TV, simply turn down the volume on your TV. Note You might also have game audio coming from your TV. A tone will sound when you have reached 100 percent. For example, if you want more game volume than chat volume, press the button with the controller icon until you reach the level you want. At default, the mix is 50/50, but you can adjust it to anywhere from 100/0 to 0/100. Game/Chat balance: These two buttons adjust the mix of game audio versus chat audio. Try resetting the game and chat balance, checking that you can both hear your crew and chat with them, then adjust as required.Therefore, players setting the game audio to 100% will hear 0% chat audio. Issue: I can only hear game or crew chat audio, not bothĪudio Balance – Changing the volume via this setting does not increase/decrease game or chat audio individually, it’s a balance slider.
